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Understanding and Dealing with 4 Common Sump Pump Problems

sump pump problems.

Sump pumps play a crucial role in protecting basements and crawl spaces from flooding and water damage. However, like any mechanical device, they can encounter issues that require your attention and prompt action. In this article, we will explore some of the most common problems that homeowners may face with their sump pump systems and provide practical solutions to address them. Whether you are a seasoned homeowner or a first-time sump pump user, this guide will equip you with the knowledge you need to keep your basement dry and water-free.

Understanding Sump Pumps

Before we delve into the problems and solutions, let’s take a moment to understand the basic functioning of a sump pump. A sump pump is a device that sits in a sump pit, typically located in the basement or crawl space. Its primary function is to remove excess water from the pit and redirect it away from the foundation of your home. This prevents water accumulation and potential flooding.

Sump pumps are typically powered by electricity and are activated automatically when water in the sump pit reaches a certain level. They are equipped with a float switch that triggers the pump to turn on, pumping the water out through a discharge pipe and away from your home.

Problem 1: Sump Pump Failure to Activate

One common problem that homeowners may experience is a sump pump failing to activate when it should. This can leave your basement vulnerable to flooding in the event of heavy rainfall or a sudden water leak. There are several potential causes for this issue.

The first thing to check is the float switch. Make sure it is free from debris, properly adjusted, and moves freely. If the float switch is obstructed or stuck, it may not activate the pump when needed. Clean the switch and ensure it moves smoothly.

Another possible cause is a faulty or malfunctioning pump switch. Over time, the switch can wear out or become damaged, resulting in a failure to activate. If you suspect this is the issue, you may need to replace the pump switch to restore proper functionality.

In some cases, a power outage or tripped circuit breaker may be responsible for the sump pump not activating. Check the power source to ensure it is functioning correctly and consider installing a battery backup system to prevent flooding during power outages.

Problem 2: Sump Pump Motor Running Continuously

If your sump pump motor runs continuously without cycling on and off, it can indicate a problem with the pump’s operation. This issue can lead to excessive wear and tear on the motor, decreasing its lifespan and potentially causing a complete failure.

A common reason for a continuously running motor is a faulty or stuck pump switch. As mentioned earlier, the pump switch is responsible for activating and deactivating the sump pump. If the switch gets stuck in the “on” position, the motor will continue to run even when the water level in the sump pit is low.

To resolve this problem, you will need to inspect the pump switch and ensure it is functioning correctly. If it is stuck, try gently tapping it to see if it frees up. If the switch is damaged or worn out, it may need to be replaced.

Another possible cause of a continuously running motor is a clogged or obstructed discharge pipe. When the discharge pipe becomes blocked, the water cannot flow out of the sump pit, causing the motor to run continuously. Check the discharge pipe for any obstructions and remove them if necessary.

sump pump with a battery backup.

In some cases, a power outage or tripped circuit breaker may be responsible for the sump pump not activating. Check the power source to ensure it is functioning correctly and consider installing a battery backup system to prevent flooding during power outages.

Problem 3: Sump Pump Overflowing

A sump pump that overflows is a serious issue that requires immediate attention. This problem can lead to significant water damage in your basement or crawl space and compromise the structural integrity of your home. Several factors can contribute to a sump pump overflowing.

The most common cause is a malfunctioning or overwhelmed float switch. If the float switch fails to activate the pump when the water level in the sump pit rises, it will eventually overflow. Make sure the float switch is clear of any debris and moves freely. If it is damaged or not functioning correctly, consider replacing it.

Another possible reason for an overflowing sump pump is a blocked or clogged discharge pipe. Debris, dirt, and other materials can accumulate in the discharge pipe over time, hindering the water’s flow. Regularly inspect and clean the discharge pipe to prevent blockages.

In some cases, the sump pump may not be adequately sized for the amount of water it needs to handle. If you consistently experience overflowing, it might be worth considering upgrading to a larger, more powerful sump pump to ensure it can effectively manage the water volume.

Problem 4: Unusual Noises Coming from the Sump Pump

If you notice strange or unusual noises coming from your sump pump, it is essential to investigate the issue promptly. Unusual noises can indicate underlying problems that, if left unaddressed, may lead to more significant damage.

One common cause of unusual noises is a worn-out or damaged motor. As the motor ages, its internal components can deteriorate, resulting in grinding, rattling, or screeching sounds. If you suspect a faulty motor, it is best to contact a licensed plumber to assess the situation and recommend the appropriate course of action.

Another potential reason for unusual noises is a loose or misaligned impeller. The impeller is responsible for pumping the water out of the sump pit, and if it becomes loose or misaligned, it can cause vibrations or knocking sounds. In this case, you may need to realign or tighten the impeller to eliminate the noise.

Additionally, excessive debris or sediment in the sump pit can lead to noise issues. The debris can cause the impeller to become unbalanced and produce loud, disruptive noises. Regularly clean the pump and sump pit and remove any debris to prevent this problem.

By understanding the common problems associated with sump pumps and their possible solutions, you can effectively maintain and troubleshoot your system. Remember to perform regular maintenance, such as cleaning the sump pit and inspecting the float switch, to prevent issues from arising. If you encounter a problem that you are unable to resolve or if you are unsure about any aspect of your sump pump system, it is always recommended to seek professional assistance. With proper care and attention, your sump pump will continue to protect your basement or crawl space from potential water damage for years to come.

Needing a Sump Pump Replacement? Here is What you Need to Know

a new sump pump.

Sump pumps are your home’s last line of defense against basement flooding. Sump pumps let you go to sleep at night without fear of waking up to a flooded basement in the morning. Even when you are away from your home, the sump pump dutifully watches over your prized possession, your home.

This is why Legacy Realty & Management advises it is vital to care for your sump pump and ensure it is always in good condition. There is no worse scenario than for a sump pump to fail without the homeowner knowing it. If this happens, the issues with the sump pump may only be discovered after your home gets flooded.

A flooded basement completely defeats the purpose of having a sump pump in your home. But the truth is that sump pumps rarely fail without giving some warning signs. Most times, the homeowner’s failure to see or respond to those signs results in a flooding incident in their basement.

Knowing the warning signs of an impending sump pump can save you money and anguish. What are those signs? The 12 signs below are what you need to look out for to know when it is time to replace your sump pump.

sump pump.

12 signs it is time to replace your sump pump

  • Strange noises from the sump pump

Sump pumps make a humming sound when they are working. But it is abnormal for a sump pump to hum loudly or make grinding and rattling noises. Mechanical issues cause those kinds of sounds.

  • Excessive vibration when running

The sump pump will vibrate excessively if the impeller is damaged or out of balance. This can cause the pump to wobble, increasing the wear rate on its components and making it more susceptible to future problems.

  • The sump pump runs continuously

The sump pump on/off mechanism depends on the smooth operation of the float arm and switch. Undetected float/switch issues can force a pump to run without stopping. This will weaken the sump pump, making it unable to handle the water load it is designed to.

  • Irregular cycling

Irregular cycling is when the intervals between when the sump pump switches on and when it switches off are too short. This problem is often caused by an incorrectly adjusted float switch or internal wiring problems. Irregular cycling will overwork the pump and cause it to wear out fast.

  • The sump pump runs too long

If a sump pump runs longer than it should, it is often because it is too small for the home or the distance it must pump the water is too far. If the right factors are not considered when buying/installing the pump, it could lead to sump pump failure.

  • The sump pump is dormant

In the same way that overworking your sump pump can damage it, under-utilizing it can also affect its efficiency. Failing to use the sump pump regularly can halve its life. This can be avoided by keeping a calendar to remind you to test the sump pump regularly.

  • The sump pump is getting stuck

If the motor always runs out during operation, it could be that the sump pump is sucking up debris. If the sump pump is not cleaned and a filter installed to keep out the dirt, the rubbish inside the sump pump will shorten its life.

  • Dead sump pump motor

Various issues can lead to sump pump motor failure. Internal wiring problems may cause the motor to burn. Clogs inside the sump pump or a frozen discharge hose can also result in backflow. This will push the motor to run at a higher output, resulting in burnout.

  • Frequent power outages

Power surges and frequent power outages can damage vulnerable components inside a sump pump. If your area suffers from this problem, perhaps, due to frequent thunderstorms, you may want to get a battery-powered auxiliary sump pump.

  • The sump pump is rusted

Visible signs of rust mean it is time to replace your sump pump. If discoloration and rust are caused by bacteria feeding on the iron inside the water, this process can also create a gel-like substance that will clog the sump pump and plumbing.

  • The sump pump is over seven years

Most sump pumps are ready for replacement after their seventh year. If your sump pump is approaching or past the end of the manufacturer’s recommended lifespan, replacing it is a good idea. An old sump pump may fail at the worst possible time.

  • The builder installed the sump pump

brand new sump pump.

Flooding can happen in a new construction home, even with a sump pump. This is because most building contractors are not basement waterproofing experts, and to save costs; they will often not install the right sump pump in the home. 

If, after going through this list, you are still trying to figure out the status of your sump pump or you need help choosing the right sump pump, we can help you evaluate the condition of your current sump pump or guide you in installing a new one.